We first identify the nail then recommend a hammer to get the job done.
We prefer having a face to face disucssion before we offer a service proposal, our goal is to understand your concerns and address these in the solutions we offer.
Our systems are aimed at facilitating the feedback loop between our clients and our people, this keeps us on point when it comes to delivering relivant service.
Your feedback drives our systems.
The short-term is for us to understand your problems and talor a solution.
Whereas our long-term goal is to add deliver value to our business partners.
Communication facilitates long-term relationships.
We encourage our clients to contact us directly and its not uncommon for us to have a few conversations in the first few months of us taking on a new site.
Our goal is to build and nurture long-term client relationships. We encourage your feedback, we use it to adjust our focus to where we are the best at satisfying your needs.
The service I received was good, they arrived on time and finished the work well without interrupting our clients.
Stacy, Gym Manager
Stacy S. from Perth WA
I liked how we discussed what we needed done upfront, they also make sure they conver off on everything we discussed during the intitial chat and my staff says they usually do a bit extra when they're onsite.
Craig, Ops Manager
Craig L. from Paerth WA
Since PHC started working for us I've had no complaints from my staff, our previous cleaners sometimes missed things.
Kim, Medical Centre Practice Manager based in Welshpool
Kim A.
Our medical centre gets cleaned at the times agreed and there has never been a delay, our previous cleaners couldn't always stick to the prescribed cleaning times which meant that our patients were sometimes inconvenienced.
Eric, Medical Centre Practice Manager Vic Park Perth
Eric Y.
We like that they come afterhours to clean our dental offices, we find that the people who work for PHC are friend and efficient as well. We like the certainty of knowing exactly when our offices will be cleaned. We also found that the opportunity to give feedback is a good way for us to finetune the service we get.
Lucas, Dental Practice Manager Perth
Lucas C.
We've been contacted by PHC a few times after we started using them, we find that they're always trying to improve what they do for us to make sure that they get things done the way we want.
Jade, Workshop Ops Manager Wangara
Jade S.
We've found that the cleaners they send to do our premises have worked on minesites and cause of that they seem to do a better job at cleaning around our workshop areas than our previous cleaners did, they also seem to get along well with our staff and understand our requirement for PPE to be worn.
Brent, Workshop and Operations Manager Henderson Perth
Brent P.
We found the transition from our previous cleaner straight forward, we got a quote from them as a price matching exercise intially but decided to take advantage of the first free clean. After comparing the level of service we received we decided to switch, we've been using them for the past 6 months and have been happy with what we've been receiving.
Fairburn, Business Owner Perth
Fairburn J.
